Shipping Policy

At PrimeSync, we do our best to make sure your gadgets arrive quickly, safely, and without stress. Here’s how our shipping process works.

Processing Time

All orders are processed within 1–2 business days.
After your order is shipped, you will receive an email with your tracking number.

Shipping Time

Standard Shipping: 5 to 12 business days
Express Shipping (when available): 3 to 7 business days
Please note that shipping times may be affected by holidays, sales, or unexpected delays.

Shipping Fees

Shipping costs are calculated at checkout based on your location and the weight of your order.
Free shipping may be available during special promotions.

Order Tracking

Once your package is shipped, you will receive a tracking link.
If you have trouble tracking your order, feel free to reach out to us.

Wrong or Damaged Items

If you receive a damaged item or the wrong product, contact us within 48 hours at support@primesync.com.
We will quickly arrange a replacement or provide the right solution.

Lost or Delayed Packages

If your package seems delayed or lost, contact us and our team will help follow up with the shipping carrier.

Contact Us

For any shipping-related questions, you can reach our support team anytime at:
support@primesync.com