FAQ
What products does PrimeSync sell
We offer a wide range of gadgets including phone accessories, smart devices, tech tools, and everyday electronics that make life easier and more convenient.
How long does shipping take
Shipping usually takes between 5 to 12 business days depending on your location. Once your order ships, you will receive a tracking link.
How do I track my order
After your order is processed, you will get an email with your tracking number. You can click the link to see real time updates.
What if I receive a damaged or wrong item
If this happens, please contact us within 48 hours at support@primesync.com. We will help you with a quick replacement or solution.
Do you accept returns
Yes. You can request a return within the time frame listed on our Refund Policy page as long as the item is unused and in its original condition.
Can I cancel my order
You can cancel your order within the allowed time before processing begins. Once shipping starts, the order can no longer be canceled.
What payment methods do you accept
We accept secure online payments including major cards and other safe checkout options shown during payment.
How do I contact customer support
You can reach our friendly support team anytime at support@primesync.com. We are always ready to help